Privacy Policy

Effective Date: [Date]
Company: Zenrota Tourism Travel and Trade Limited Company (“Company”, “we”, “our”)

1. Introduction

This Privacy Policy explains how Zenrota collects, processes, stores, and protects the personal data of users (“User”) who benefit from our services. Our aim is to ensure the security of your personal data and protect your privacy.

1. Data Collected

Within the scope of our services, the following types of personal data may be collected:

Identity information (name, surname, date of birth, etc.)

Contact information (phone number, e-mail address, mailing address, etc.)

Payment information (credit card/bank card details – processed only through the payment provider)

Travel information (flight/bus tickets, hotel reservations, car/villa/yacht rental details, etc.)

User experience data (IP address, device information, cookies, usage statistics, etc.)

1. Purposes of Data Use

Collected personal data may be used for the following purposes:

To carry out reservation and purchase transactions

To provide users with special offers, campaigns, and notifications

To improve service quality and enhance user experience

To fulfill legal obligations

To ensure security and combat fraud

1. Data Storage

Personal data is securely stored in compliance with applicable laws and regulations. Data is retained only for the duration of the service provision or as required by legal retention obligations.

1. Data Sharing

Your personal data will not be shared with third parties, except in the following cases:

Service partners necessary to provide the service (airlines, bus companies, hotels, car/villa/yacht rental companies, etc.)

Official authorities and institutions as required by law

Authorized financial institutions for payment transactions

1. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and optimize our services. You may manage your cookie preferences through your browser settings.

1. User Rights

Under applicable data protection regulations (including KVKK and international laws), users have the following rights:

To access their personal data

To request correction of inaccurate or incomplete data

To request deletion or anonymization of their data

To object to the processing of their data

To withdraw their consent at any time

You may exercise these rights by contacting us.

1. Security Measures

Zenrota takes advanced technical and administrative measures to ensure the security of personal data. However, no data transmission over the internet can be guaranteed to be 100% secure.

1. Changes

This Privacy Policy may be updated when necessary. Updates are effective as of the date they are published on our website.

1. Contact

For questions or requests, you can contact us at:

📧 E-mail: [email protected]

📞 Phone: +90 539 234 65 02
🏢 Address: Altunizade Mahallesi, Okul Sokak No:1 Altunizade Sitesi A Blok Kat: 4 Daire: 17, 34662 Üsküdar / Istanbul, Turkey